What is Holiday Sickness?
Have you ever been on a holiday and fallen ill due to food poisoning? Or have you suffered from disease due to poor facilities at your hotel?
Holiday Sickness involves illness and disease due to the facilities and services that are provided to you whilst you are on holiday. Holidays are meant to be relaxing, enjoyable and memorable, but becoming sick due to poor facilities or services provided can really ruin your experience. These services could include anything from travelling on flights to eating at restaurants or even staying over at the hotel. You have the right to claim for compensation if you do not get treated well as a customer.Holidays are usually bought as a package consisting of at least two services i.e. flights, hotels or other holiday services, with an all-inclusive price. However, they can also be bought individually. But in the case of buying an all-inclusive package, it is the responsibility of the holiday package provider to provide you with services that are clean and hygienic. The package provider should ensure that the services offered to their customers are offered with health and safety in mind. However, if they fail to do so, and you have suffered from an illness because of it, you may be eligible to make a claim directly against the package provider
If your holiday was not bought as a package, but rather you individually booked your flights and hotels seperately, then it may be slightly more difficult to make a claim. However, it is still possible to make the claim as long as you find the hotel, restaurant or service you are claiming against. There could possibly be a language barrier which could make it more difficult too. But if need be, you can always ask a solicitor like us if you get stuck!
If you do decide to make a claim, you must do so within 3 years from the date of the sickness. If you did not suffer sickness but rather suffered other losses then you can make your claim within 6 years after the incident. For a claim involving children, claims must be made within 3 years of their 18th birthday. Exceeding these time scales means you may not be eligible to claim compensation, so you may want to make your decision fast.